Enrolment for this program is currently closed. The curriculum and eligibility below are the current syllabus. Join the waitlist and we'll contact you as soon as the next batch opens.
Retail Banking Career Program
Our flagship in-center program — the same curriculum as the online track, delivered face-to-face with more hands-on branch simulations and daily mentor check-ins.
Six weeks in the Chennai centre, 32 training days and 96 contact hours across four modules. Banking Fundamentals covers how Indian banking is structured, the RBI and regulatory basics every branch employee is expected to know, and the account and product types a customer will ask about. Operations & Compliance is the day-to-day of a branch: KYC and AML checks, cash and non-cash transactions, and the documentation standards that audits are run against. Sales & Relationship Management covers cross-sell and up-sell, handling objections, and a walkthrough of the CRM tools branches use. Placement Readiness closes the program with resume building, mock interviews and group-discussion practice — the three rounds most private-bank hiring processes actually use.
The classroom track adds what online cannot: a branch-floor simulation lab, in-person mentoring six days a week, 1:1 doubt-clearing sessions, and on-campus interview drives where hiring partners come to the centre.
What You'll Be Qualified For
- Relationship Officer – Retail Banking
- Customer Service Officer – Branch Banking
- Sales Officer – Liabilities
- Banking Operations Associate
Program Curriculum
Module 1
8 Days · 24 Hours
Banking Fundamentals
- Indian banking structure
- RBI & regulatory basics
- Types of accounts & products
Module 2
8 Days · 24 Hours
Operations & Compliance
- KYC/AML
- Cash & non-cash transactions
- Documentation standards
Module 3
10 Days · 30 Hours
Sales & Relationship Management
- Cross-sell & up-sell
- Objection handling
- CRM tools walkthrough
Module 4
6 Days · 18 Hours
Placement Readiness
- Resume building
- Mock interviews
- Group discussion practice
Who This Program Is For
For graduates aged 21 to 27 with at least 50% in 10th, 12th and degree, a continuous full-time education record with no gaps, and ideally a CIBIL score of 700 or above — these mirror the screening criteria private banks apply to fresher hires, so meeting them here means meeting them at the interview. It suits candidates in or near Chennai who learn best in person and want the structure of a daily, mentored classroom rather than self-paced or online study.
How Placement Support Works
Placement support runs through the program, not after it. The final module is Placement Readiness — resume building, mock interviews and group-discussion practice — and the classroom track holds on-campus interview drives, so the first real interview happens on familiar ground. Candidates go into the placement drive with the hiring banks and NBFCs the program is built with.
Frequently Asked Questions
Is enrolment open right now?
Not at the moment — this program is between batches. Join the waitlist from this page and we'll contact you when the next batch dates are fixed.
How is this different from the online Retail Banking program?
The curriculum is the same. The classroom track is six weeks instead of five, adds a branch-floor simulation lab, daily in-person mentoring, 1:1 doubt-clearing and on-campus interview drives, and runs at the Chennai centre.
Why does the eligibility mention a CIBIL score?
Because most private banks check a candidate's credit report before hiring. A score of 700+ is preferred, not mandatory, for the program — but a low score can block a bank job offer later, so it is better to know now. Our guide on why banks check CIBIL before hiring explains what to do about it.
What is the fee?
The fee for this program is shared on enquiry — book a free call from this page and a counsellor will walk you through it.
Do I get a certificate?
Yes — a Certificate of Completion from AKROS Solution, with a certificate ID that employers can verify online.