Privacy Policy
Effective 26 August 2026
AKROS Solution ("We", "Us", "AKROS Solution", "Company" or "Our") owns and operates this website. This Policy constitutes a legal agreement between You, as a user of the website, and AKROS Solution, as the owner of the website. This Policy does not apply to third-party websites that are connected via links to our website.
By using the AKROS Solution website, or by otherwise giving us your information, you will be deemed to have read, understood and agreed to the practices and policies outlined in this Privacy Policy, and consent to the collection, use and sharing of your information as described herein. We reserve the right to modify this policy at any time.
Applicability
This Privacy Policy describes how we collect, use, store and disclose information provided while using our website, in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian data protection law.
Age Requirement
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete it.
Information We Collect
Personal information you provide
We collect information you provide directly to us, including:
- Enquiry/contact form submissions — name, email address, phone number, age, preferred mode of training, qualifying degree, district and work experience.
- Dashboard account details, for staff who register on our internal system — first name, last name, email address and phone number.
- Correspondence you send us directly, including by phone, email or WhatsApp.
We do not collect or process any online payment or card information through this website.
Information collected automatically
If you accept cookies via our cookie banner, we use Google Analytics to collect certain non-personal information such as your IP address, browser type, device information, pages visited and time spent on our site. This data is used in aggregate to understand traffic trends and improve our website; it is not used to identify you individually.
Subject to the same consent, we also use the Meta Pixel to measure the performance of our Facebook and Instagram advertising. It records page views and, for visitors who arrive from one of our ads, ad performance data such as clicks and conversions. This data is shared with Meta (Facebook) subject to Meta's own privacy policy.
Cookies
Cookies are small files placed on your device. We use a session cookie to keep staff logged in to our internal dashboard — this one is necessary for the dashboard to function and is not subject to the choice below. When you first visit our website, a banner asks you to accept or reject analytics and advertising cookies (Google Analytics, Meta Pixel); those cookies, and the trackers that use them, only load if you accept. Rejecting them does not affect the rest of the site. You can change your choice at any time via , or by clearing your browser's site data for this domain.
We use Google's Consent Mode v2, which signals your accept/reject choice to Google alongside any Google Analytics data — this is what lets analytics stay accurate in aggregate even when individual visitors decline.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and get in touch about our training programs
- Send you updates about our products, programs and offers by SMS or WhatsApp, based on the agreement you give when submitting our enquiry form
- Operate, maintain and improve our website
- Administer staff accounts on our internal dashboard
- Analyse website usage and traffic trends
- Comply with applicable legal obligations
Third-Party Service Providers
We share information with a limited number of service providers who process it on our behalf, solely to help us operate our website and services:
- Google Analytics — website traffic analytics
- Meta Pixel (Facebook) — measuring the performance of our Facebook and Instagram advertising
- Resend — delivering enquiry notification emails
- Supabase and Vercel — database and website hosting
These providers have their own privacy policies, and their use of your information is limited to the services they provide us. Some of these providers process data outside India; where that happens, the transfer is subject to applicable Indian data protection law.
Disclosure of Information
We do not sell or rent your personal information to third parties. We may disclose information to our service providers listed above, when required by law, to protect our rights, or to investigate illegal activity.
Your Choices and Rights
You may decline to provide personal information, though this may limit our ability to respond to your enquiry. You may request access to, correction of, or deletion of your personal information, or withdraw any consent you previously gave (such as consent to receive WhatsApp/SMS updates), at any time by emailing us — just use the link below and send it as-is, or add details:
Request access, correction, deletion, or withdraw consent →
If you withdraw your consent or ask us to delete your information, we will stop using it for that purpose and delete it within a reasonable time, except where we are required by law to retain it for longer.
We will acknowledge and act on your request as soon as reasonably possible.
Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian law, if you have any grievance regarding the processing of your personal information, you may contact our Grievance Officer:
Grievance Officer, AKROS Solution
Email: privacy@akrossolution.com
Phone: +91 93828 87842
We will acknowledge and address grievances as soon as reasonably possible.
Links to Third-Party Websites
Our website may contain links to third-party websites. The inclusion of a link does not imply any endorsement by us of that website or its content, and we are not responsible for the privacy practices of any third-party site.
Data Storage, Security and Retention
We use reasonable administrative and technical safeguards to protect your information, including encrypted connections (HTTPS), hashed password storage, and access-controlled staff accounts. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Enquiry data is retained for 24 months from your last interaction with us, after which it is deleted or anonymised, except where we are required by law to retain it for longer.
Unsolicited Information
This policy does not apply to unsolicited information you provide to us through any means outside the operation of this website. All such unsolicited information will be treated as non-confidential and non-proprietary.
Severability
If any part of this policy is found invalid or unenforceable, the remainder will continue in full force and effect.
Governing Law and Jurisdiction
This Policy is governed by the laws of India, and the courts at Chennai, Tamil Nadu shall have exclusive jurisdiction over any dispute arising under it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The revised version becomes effective when posted on this page. Your continued use of our website after a change constitutes your acceptance of the revised policy.
Contact Us
For any questions about this Privacy Policy, or to exercise your rights under it, please contact us:
AKROS Solution
Address: Workmate Co-working Space, No 34, Venkatnarayana Road, Flat No 4, 3rd Floor, Swathi Complex, Chennai - 600035, India
Phone: +91 93828 87842
Email: support@akrossolution.com